Cliche or Good Idea?

Going the Extra Mile

Have you ever had to make a purchase and the ONLY sales person available was grouchy, irritable and obviously not happy to be there? The person acts as if it is an inconvenience for you to be in their establishment, spending your money, supporting their store. This is the epitome of an awful experience, but we have all had it. As small business owners, we know that optimal customer service is key. Anyone can get ANYTHING at  WalMart, but I choose to shop at small family owned stores to support the local economy. Just the other day I went into my local... Read more »