A Lost Art: Common Courtesy

rainbowWhen was the last time someone thanked you?  I mean REALLY thanked you with true appreciation for what you had done. I wouldn’t doubt that it has been quite some time. In this Internet revolution some of the personalness of business has been lost. When you’ve gone above and beyond your client’s expectations and they look you in the eye and with amazement thank you for all your extra work, it makes the extra work worth it. Some of that connectivity has been lost in using the Internet  for business. It is really great when a client realizes you’re the best at what you do and is so grateful you’re doing it for them!

In the same book, but a different page, we need to be thanking our clients. They probably could have chosen someone else to do the job you’re doing. When starting a job, we need to be sure to thank our clients for choosing us, share our passion about our work, and assure them they couldn’t have made a better choice. When finishing a job, we need to be thanking them again for the opportunity to help them, make their business better, more successful–whatever you’ve done. For large jobs or someone you would like to be a repeat client, I recommend getting your client a gift.  In a previous post I had mentioned the personalized M&Ms which is an inexpensive way to say thank you and for them to remember you. http://www.mymms.com/ For really large jobs, you may want to consider custom gift baskets. Not only can you include yummies but your company logo items (coffee mugs, note pads, even tee shirts). For local delivery of gift baskets in Greenville, SC or nationwide shipping check out: http://www.greenvillegiftbaskets.com/cart/

So maybe gift giving to clients is out of your budget, but sending a thank you note is still appreciated by the recipient and shows your effort in attention to details. This is something that can be done by the job, or several times of year as a general thank you. If your pressed for time Overnight Prints will add your custom message, logo, address and mail in less than five days! http://www.overnightprints.com/main.php?A=start_mailing

Let’s not forget to thank those we see on a daily basis. When your partner/co-worker/assistant/loved one does something nice for you or completes a task to perfection be sure to genuninely thank them. Don’t miss the forest for the trees, please realize that most of us cannot do our jobs alone. Sometimes we take for granted the ones closest to us, so don’t forget to thank the ones who mean the most to you.

Thank you for taking the time to read this. No, really thanks. It means a lot to me. I mean it. Really. I’m being serious……thank you!

  • Thank you Charity 🙂

  • It also makes sense to take the time to acknowledge every email (even if the sender is not expecting a response) – this lets them know you are in receipt of the email. A quick thanks does the trick here too:)

  • arcimedia

    I could not agree more!

  • I could not agree more!